Hi i'm looking for a job in KSA

TANVEER AHMED
29 2ND cross M.V.Block J.C.Nagar
Church Road Bangalore 560006
Ph: 9916446397
Email: [email removed]

Seeking a position to better utilize my skills, abilities that would provide me a platform for a professional growth.
Work Experience
• August 2006 onwards Customer Support Officer- MsourcE (India) Private Limited(Mphasis)
• November 2004-September 2005 Customer Service Officer-Adityaa Call center
• Worked as a marketing executive for Noble Corporation for 12months
Exposure
MsourcE (India) Private Limited(Mphasis)
Job Profile
Mphasis is a global IT and BPO services company which consistently delivers real improvements in business performance for its clients through a combination of technology know-how, domain and process expertise.
Part of a U.K car and home insurance process, an in bond process, I need to solve the queries and do up selling.
My job responsibilities as a Customer Service Executive
• Attending telephone queries, service related calls from customers and help them to solve their problems.
• Doing up selling on product before ending the service calls
• Interacting with accounts team in the UK to clarify the payment related issues.
• Interacting with under writing team in the UK to clarify product related queries.
• Interacting with Mortgage companies in the UK to get the customer’s third party details on the property.
Adityaa call center
Job Profile
Adityaa, an established name in the IT sector, has coalesced its Technology, Media and Telecom assets to achieve synergy of operations
Part of the Mortgage process, an outbound process, I need to make calls to the
Customers and make a normal conversation in to a sale.
My job responsibilities as Customer Service Officer :
• Making calls to the customers and make a normal conversation into a sale.
• Documentation of Sales reports and Sale sheets on a daily basis.
• It’s to deal with mortgage in US.
• Doing Verification of the sale and closing the same.
• Interacting with Credit Card Division to confirm Customers Details.

Computer Skills
• MS Office
• Comfortable with custom built software for the customer service/Customer support industry
• Perusing MCSE and CCNA From IIHT Bangalore
Personal Details

Date of Birth : 22nd Jan 1985
Sex : Male
Marital Status : Unmarried
Languages known : English, Hindi, Kannada, Urdu
Additional Training : Customer Relation Management.
Hobbies : Collecting stamps, making friends and Watching TV

DECLARATION:
I here by declare that the above written particulars are true to the best of my knowledge and belief.

Place: Bangalore
Yours Sincerely
Date: Tanveer Ahmed

Tanveer Ahmed 10 Nov 2007, 11:52 - Report